01
I can’t join a Story.
We’ll help you get in.
02
Someone is missing.
We’ll help you invite them.
03
I can’t find my Story.
We’ll help you get back to it.
04
Common questions
Is my Story private while I ask for help?
Yes. We only use the information needed to understand and answer your message.
Should I send my password or security code?
No. We will never ask you to send either one.
What if someone accessed my account?
Tell us straight away at privacy@joinopentrove.com.
Can I delete my account?
Yes. You can read the process on our account deletion page.
05
Still need us?
Every message is read by a real person.